The following Terms and Conditions referenced below will govern the use of the website https://www.usagcim.com (referred to as the “USAGCIM Website” or “the Site”) regarding the use of the services or products we provide, specializing in the Diversity Visa Lottery Program (also known as the “DV Program”). The service includes submission of your Green Card applications, online and offline consultation services on immigration services, including assistance in filing your immigration documents.
The brand “USAGCIM,” products and services offered on this site, including any web-based software, are owned and operated by USAGCIM. These Terms and conditions will constitute a legally binding contract between you (“the customer”) and USAGCIM (“the Company” or “our” or “we” or “us”).
By accessing or utilizing any of the USAGCIM websites or its provided services and offered products, you hereby recognize that the USAGCIM brand, website, and offered products are owned by the Company, a private marketing entity. It is crucial to emphasize that USAGCIM is not an official organization of any government, including but not limited to the United States Government, and is in no way associated with any governmental body. USAGCIM is not affiliated with the United States Government, immigration authorities, and legal firms. USAGCIM does not offer legal advice or solutions for personal issues.
Please take note that the United States Government has the authority to cancel or modify several immigration terms and programs, including the DV Program, at their discretion or with legislative approval. In the event of such alterations, including cancellations, suspensions, prohibitions, or impediments to immigration terms, programs, or the services and offered products, the Company will not assume liability and will not issue refunds for payments made prior to any such announcement. It is further acknowledged that participation in DV Program is subject to a lottery system, and utilizing the offered products does not guarantee an increased likelihood of success or increased chance of winning. Moreover, the Company is a privately-owned entity and is not affiliated with the United States Government or the United States Citizenship and Immigration Services (USCIS). Users are responsible for individually completing any required forms. For free participation in the Diversity Visa Program, you can visit the official government website at: www.state.gov.
The user will enter into a non- exclusive contract with the company. You may terminate the engagement at any time, provided you adhere to the full terms of this agreement. If you choose to end the use of our service, you must ensure all Terms and Conditions are first met.
Visiting the USAGCIM websites or using any of our services or offered products explicitly implies you have read and agreed to the full terms and conditions of the site. The user is solely responsible for ensuring they read the Terms of Use, or any other relevant information and policies stated by the Company.
If there are any restrictions or limitations imposed by any applicable laws which may restrict your capacity to be bound by the Terms of Use or any part thereof, you may not access or use USAGCIM websites or offered products. By accessing or using USAGCIM websites or offered products, you explicitly affirm that you are in full compliance with all applicable laws, including any laws that may limit your ability to enter into agreements or use/access USAGCIM websites or offered products due to age or other constraints.
Services
1. The service offered on this site are designed to help you submit an application to the DV lottery program such as:
I. By utilizing our services or products, we aim to simplify the application process for the DV lottery. During the limited registration period held once a year, you authorize us to submit your DV Program applications to the US State Department on your behalf. Please note that if you are selected as a winner, our agents will promptly inform you, as it is not the responsibility of the US Government to contact winners directly.
II. We are committed to providing excellent assistance and customer service throughout the essential Green Card application phase. Rest assured that our team will extend their support to help you accurately answer the application questions and address any concerns that may arise. Please understand that while we strive to provide comprehensive guidance, the final responsibility of accurately completing the application rests with you.
III. As part of our services or products, we offer a professional personalized assessment, referred to as the “Assessment,” to evaluate your visa and immigration options and determine your eligibility. This Assessment aims to provide insights into the different opportunities available to you. Please note that our Assessment is only an expert opinion and does not guarantee a particular outcome.
IV. If you choose to engage with our services or products, we offer to review your completed forms to ensure compliance with the requirements of the E-DV Program. However, it is essential to understand that you, as the applicant, bear the ultimate responsibility for accurately completing the applicable forms. While we provide customer support and guidance, including clarifying any doubts you may have, the forms shall be filled in by you and not USAGCIM.
V. Any additional services or products or products that may be directly related to your application process.
2. The Company, which operates as a marketing entity, explicitly states that it is not affiliated with the United States government or immigration authority, nor does it act as their representative. The Company does not play any role in the issuance of immigration visas.
3. By availing yourself of our services or products, you acknowledge and affirm that you understand there is no assurance of improved processing, expedited handling, or an increased likelihood of winning the DV lottery. There is no guarantee of being chosen in the DV lottery.
Payments and Fees
1. As a user, you bear responsibility for any applicable government fees, if applicable. Certain services or products provided by us necessitate payment, either directly to us or through our designated third-party service providers. Please be aware that fees and payments are generally non-refundable, unless otherwise stated in section 2 below.
2. In accordance with relevant consumer law, you are entitled to a cooling-off period of fourteen (14) days from the date of purchase of the Offered Product (“Cooling off Period”). However, if you choose to utilize our services or products in any capacity, such as completing an application, availing yourself of our assessment services or products, or utilizing any other services or products, you acknowledge and agree to waive your right to cancel during the Cooling off Period. You further acknowledge that no refunds will be provided.
3. All fees and charges payable to the Company, if applicable, must be paid using a valid credit or charge card, or any other accepted payment methods as specified on the Website. You understand and acknowledge that the Company reserves the right, at its sole discretion and without prior notice, to modify the payment terms for the Offered Products. This includes the possibility of requiring payments or making certain products or parts of the Website subject to payment or modification.
4. The Company retains the right to engage third-party electronic payment processors or financial institutions to handle payments made by you.
5. By using our services or products, you acknowledge and agree that the Company has the right to conduct credit checks on all users through third-party credit agencies based on the information provided by you in your application or by any other means.
6. In case of suspected fraudulent payments, including but not limited to the use of stolen credit cards or engaging in any other fraudulent activity, the Company reserves the right to initiate a reversal of any refunds issued, if applicable. The Company may also notify relevant authorities or entities, including credit reference agencies, regarding any payment fraud or unlawful activity. Additionally, the Company may employ collection services or products to recover payments.
7. Should you encounter any issues, including those related to financial reimbursement, we kindly request that you reach out to our Customer Service Department at [email protected]. It is important to note that if you unilaterally resolve any such issues by canceling a transaction through your bank or credit card company, we reserve the right to contact the bank and submit a re-presentment letter to reclaim the funds. We may, at our discretion, cease providing service to specific users or users who utilize certain credit cards.
Access and License to the Website
1. The Company hereby grants you a limited, revocable, and non-exclusive license to access and utilize the Websites and any service solely for personal use.
2. Prohibited actions include:
I. Unauthorized downloading or modification of the Websites or any portion thereof, except for page caching purposes.
II. Reselling or engaging in commercial use of the Websites, Offered Services or products, or their contents.
III. Creation of derivative works based on the Websites, Offered Products, or their contents.
IV. Usage of data mining, robots, or similar tools to gather and extract information.
V. Reproduction, duplication, copying, selling, reselling, visiting, or exploitation of the Websites, Offered Products, or any portion thereof for any commercial purpose.
VI. Framing the Websites or employing framing techniques to enclose trademarks, logos, or other proprietary information (including images, text, page layout, or form) of the Websites or Offered Services or products without express written permission from the Company.
VII. Unauthorized use of the Company’s logo, proprietary graphics, or trademarks (including USAGCIM’s name) without the express written permission of the Company.
VIII. Intercepting, monitoring, damaging, or modifying any communication that is not intended for you.
IX. Utilizing any form of spider, virus, worm, Trojan horse, time bomb, or any other codes or instructions designed to distort, delete, damage, or disassemble any part of the USAGCIM Websites, Offered Products, or Software, or disrupt communication.
X. Sending unsolicited commercial communications in violation of applicable law.
XI. Exposure of other users to offensive, harmful to minors, indecent, unlawful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically, or otherwise objectionable material. This includes material that promotes criminal activity, infringes upon the rights of others, or violates any applicable laws.
XII. Usage of the Offered Products, Software, or Websites as a means of unlawfully or fraudulently transferring money or engaging in prohibited transactions, including money laundering, as defined by any law.
Support We Provide
1. We offer support services at our sole discretion, without charge, subject to our judgment. Support will be provided through various channels, including phone support.
2. Please be aware that phone support may be conducted via a call center located outside the United States. Consequently, you may receive phone calls originating from US phone numbers outside the USA.
3. Nonetheless, we cannot guarantee that the support we provide will successfully resolve the specific issue or that it will be available in all circumstances.
Privacy Policy
1. We prioritize your privacy and are dedicated to safeguarding the information you provide us with. We believe it is important for you to be aware of how we collect and utilize your information when accessing or utilizing the Website and Offered Products. Our Privacy Policy outlines our practices, policies, and the nature of information we gather.
Proprietary Information and Assets
1. The Websites, Offered Services or products, and any components therein, including logos, text graphics, buttons, icons, images, videos, sounds, names, ‘look and feel,’ source code, and any other forms of intellectual property, are deemed our trade secrets, proprietary information, and intellectual property protected by relevant laws and regulations. This includes copyrights, patents, trademarks, titles, techniques, algorithms, methods, and processes developed by the Company.
2. You are not authorized to use the Company’s proprietary information, and no provisions in the Terms of Use should be construed as granting such authorization.
3. Modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling, or hacking any part of the Websites, Offered Products, or Software is strictly prohibited.
4. This Terms of Use does not limit any rights the Company might possess under trade secret, copyright, patent, or other laws. Our employees are not authorized to alter the Terms of Use or provide additional representations, commitments, or warranties unless documented in writing and signed by an authorized officer of the Company. If any provision of the Terms of Use is found invalid or unenforceable under applicable law, it will be deemed removed to the extent permissible, while the remaining provisions will continue to be valid and enforceable.
5. The information provided on the USAGCIM Website is copyright protected.
Modifications and Updates to the Site
1. The Company retains the right to alter or terminate any aspect or feature of the USAGCIM Website, Offered Services or products, including content, functionality, availability, and pricing, at any given time and for any reason.
2. Furthermore, the Company may introduce or remove features, modify existing features, or provide programming fixes, updates, and upgrades to the USAGCIM Websites, Offered Products, or Software as it deems fit. You acknowledge and agree that the Company is not obligated to make previous or subsequent versions of the Websites, Offered Products, or Software available to you.
No Guarantee for Visa Acceptance
1. You comprehend that the Company is not affiliated with the United States Government or any immigration governing body. All applications, including those submitted through the Offered Products and/or Software, receive unbiased treatment by the US authorities.
We Provide No Warranties
1. The USAGCIM Website, Offered Services or products, and Software are provided on an “as-is” basis. The Company does not guarantee uninterrupted communication or flawless delivery of your communication while using the Websites, Offered Services or products, or Software. The Company shall not be held liable for any disruptions, delays, or any other communication-related issues experienced during the use of the Software, Websites, and Offered Services or products.
2. The Company shall not be held responsible for any disturbances or malfunctions that may be caused by the USAGCIM Websites, Offered Products, or Software to other software, applications, computer hardware systems, or any data contained therein.
3. The Company reserves the right, at its sole discretion and without prior notice, to suspend or terminate, either partially or in its entirety, any of the USAGCIM Websites, or Offered Services or products for reasons including but not limited to maintenance, updates, or any other valid reasons deemed necessary. The Company shall not be held liable or responsible for any consequences, including but not limited to disruptions, inconveniences, loss of data, or any other damages arising from such suspension or termination. Users are advised to take necessary precautions and make alternative arrangements to address any potential adverse effects resulting from such actions.
Warranties Disclaimer
1. The warranties explicitly mentioned in the Terms of Use are the sole warranties provided by the Company and any of its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers, or licensors. Any other warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or the legality of the USAGCIM Websites, Offered Products, or Software, are hereby disclaimed by the Company. The Company does not make any representations or warranties regarding the accuracy, completeness, reliability, or suitability of the USAGCIM Websites, Offered Products, or Software for any specific purpose. Users acknowledge and accept that their use of the USAGCIM Websites, Offered Products, or Software is at their own risk and discretion. The Company disclaims any warranties, whether expressed or implied, including but not limited to the warranties of merchantability or fitness for a particular purpose. This disclaimer applies to the legality of any USAGCIM Websites, Offered Products, or Software.
2. The USAGCIM Website, software and Offered Services or products are provided on an “as is” basis without any warranties whatsoever. The Company, including its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers, or licensors, hereby disclaim any and all warranties, claims, or representations, whether express or implied, regarding the USAGCIM Websites, Offered Products, or Software. This includes, but is not limited to, warranties of quality, performance, non-infringement, merchantability, or fitness for a particular purpose. The Company and any of its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers or licensors its aforementioned entities do not guarantee that the USAGCIM Websites and Offered Services or products will always be available, accessible, uninterrupted, timely, secure, accurate, complete, error-free, or operate without packet loss. Users acknowledge and accept that the Company and any of its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers, or licensors do not warrant or guarantee any specific results or the successful attainment of a visa through the use of the USAGCIM Website or software or offered products. Users understand and agree that the use of the USAGCIM Websites or Offered Services or products is at their own risk and discretion. The Company and any of its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers or licensors shall not be held liable for any damages, losses, or consequences, whether direct or indirect, arising from the use or inability to use the USAGCIM Websites or Offered Services or products. This includes, but is not limited to, any financial losses, disruption of business, loss of data, or any reliance placed on the information provided on the USAGCIM Websites or Offered Services or products.
3. The USAGCIM Websites may contain links to third-party websites. Your use of any third-party websites and the goods, services or products, or information available on them is subject to the terms and conditions of those websites and does not imply any endorsement or approval of websites by the company.
Limited Liability
1. By accessing or visiting any of the USAGCIM websites or using the offered products, services or software, you fully acknowledge and agree that the Company, along with its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers, or licensors, shall bear no responsibility or liability in connection to any damages or consequences arising from your use or visit of any of the USAGCIM websites, software or any offered products or services from the company.
2. Under no circumstances shall the Company, its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers, or licensors be held liable, whether in contract, warranty, tort (including negligence), product liability, or any other form of liability, for any injuries or damages, including but not limited to indirect, incidental, special, or consequential damages (such as loss of data, interruption, computer failure, or financial loss), arising from the visit or use of any of the USAGCIM websites, the offered products, services or software, or the inability to use such, even if the Company, its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers or licensors have been informed of the possibility of such damages.
3. Should you encounter any damages, issues, or dissatisfaction in connection with any of the USAGCIM website, offered products, or software, your only available right or course of action is to discontinue usage of such websites, offered products, or software.
4. If, despite the provisions outlined in this Agreement, the Company is deemed liable for any damages or loss arising from or connected with the use of this Site, Offered Products, or Software, the Company’s liability shall not exceed the lesser of (a) the amount paid by you, or (b) $50.00 (US Dollars). Please note that certain jurisdictions may not allow some of the exclusions or limitations mentioned above, thus some of these exclusions or limitations may not apply to you. In such cases, liability will be limited to the fullest extent permitted by the applicable legislation. Additionally, it is important to understand that all warranties or guarantees provided by the Company regarding the Offered Product (a) are solely for the benefit of registered users who comply with the Terms of Use and are non-transferable, and (b) shall become null and void if you breach any terms or conditions specified in the Terms of Use.
Indemnification
1. By using any of the USAGCIM Websites, Offered Products, or Software, you hereby agree to indemnify, defend, and hold harmless the Company, its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers, or licensors from any and all demands, losses, expenses, damages, and costs incurred, including reasonable attorneys’ fees, arising out of or in connection with your use of the aforementioned services or products.
2. By agreeing to these terms, you acknowledge and accept the responsibility to defend, hold harmless, and indemnify the Company from any and all liabilities, damages, actions, costs, expenses (including attorneys’ fees), arising from any third-party claims, including your own.
3. Please be aware that in certain jurisdictions, certain exclusions or limitations may not be permissible by law. If such circumstances arise, the extent of liability will be limited to the maximum extent permitted by the applicable law.
Governing Laws in Case of Disputes
1. You agree that any disputes arising from your access to or use of the Site, Offered Products, and/or Software will be governed by the laws of Israel. You consent to the jurisdiction and venue of the District Court Tel Aviv, Israel, and waive any objections. Any assertion or legal claim arising from or related to this Agreement must be initiated within a period of one (1) year from the occurrence of the underlying cause of action; otherwise, the claim or cause of action becomes time-barred. Should a disagreement arise between you and the Company concerning your utilization of the Site, Offered Products, and/or Software, both parties agree to make sincere and expeditious efforts to amicably resolve the dispute. In the event that resolution is not achieved within a reasonable timeframe, not exceeding thirty (30) days, either party retains the option to refer the dispute to mediation. If mediation fails to produce a resolution, the parties are at liberty to pursue any available rights or remedies as permitted by applicable law.
Miscellaneous
1. If we do not take action against a violation of the Terms of Use, whether committed by you or others, it does not mean that we waive our right to take action against subsequent or similar violations of the Terms of Use.
Violations
1. Our lack of immediate action against you or others for violating the Terms of Use of the Site does not imply that we are waiving our right to pursue any action related to subsequent or similar violations of the Terms of Use.
Amendments
1. We retain the right to modify the Terms of Use at any time, solely at our discretion. Any amendments to the Terms of Use will be posted on the relevant USAGCIM website.
2. The revised Terms of Use will apply to new user registrations starting from the date they are posted on the Website.
3. Active users will be obligated to comply with the revised Terms of Use after a period of 14 days from the date they are posted on the Website. By continuing to use the Software after this period, it will be understood that you have acknowledged, accepted, and agreed to the amendments.
4. All other amendments to our Terms and Conditions will no longer be in effect.
Official Language
1. The primary version of the Terms of Use is in English and is the basis for all other translations or languages. In the event of any ambiguity or inconsistency between the English version and other language versions of the Terms of Use, the English version will supersede all other languages.
For any Questions or Comments
1. In the event you may have any questions or comments in regard to this Agreement, please feel free to contact via the details provided on our contact us page.
Consent and Acknowledgment of our Terms and Conditions
1. You acknowledge that you have read, comprehended, and accepted all the rights, obligations, terms, and conditions mentioned in these Terms of Use.
2. By accessing or using any of the USAGCIM websites, products or Services or products, you explicitly agree to be legally bound by the terms and conditions outlined in these agreements. Furthermore, you consent to grant the Company the rights as described herein.
3. If any legal restrictions prevent or limit your ability to be bound by the Terms of Use or any part thereof, you may not access or use USAGCIM’s websites or services and offered products. By accessing or using USAGCIM’s websites or services and offered products, you explicitly confirm that you are in full compliance with all applicable laws, including those that may impose restrictions on agreements or use/access USAGCIM websites or offered products due to age or other restrictions.
